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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Viviana Marroquin

January 30, 2026

1  out of  5
rating by Viviana Marroquin
"La peor compañía de seguros. Solo he tenido problemas con state farm en el dmv. Me sacaron dinero de pago automático desde el año antepasado y esta es la hora en que no me lo han devuelto. He recibido muchas cartas del dmv por lapso en el seguro y cada mes les estuve pagando sin falta. No recomiendo esta agencia para nada. La peor de todas"
We responded:
"Good afternoon, Thank you for sharing your concerns. We are committed to delivering exceptional, five-star customer service to all our clients. After carefully reviewing your account and related communications, I would like to provide some clarification. In November, you reached out regarding a notice from the DMV. At that time, we reviewed your account and noted that 11 payments were returned due to declined transactions. These payments were attempted automatically as part of the payment plan you selected when activating your policies. I have also sent you an email with your payment history, detailing the returned payments each month. To help you avoid any lapse in coverage, we sent monthly notifications via text and email each time a payment was declined. These reminders are provided as a courtesy to keep you informed and enable you to take prompt action to maintain your policy."
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John Conway

January 23, 2026

5  out of  5
rating by John Conway
"Brandon has always been very easy to work with and responsive. I'm moving abroad or I'd keep his services forever. AAA+++. Highly recommended and would do service"
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Will Horvath

January 13, 2026

5  out of  5
rating by Will Horvath
"Great customer service"
We responded:
"Will - thank you for the review and being a customer of my agency. Please give us a call anytime."
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john bougades

January 10, 2026

5  out of  5
rating by john bougades
"After several frustrating attempts with other companies I reluctantly contacted State Farm thinking it was going to be much more expensive than what I had been offered by other companies. After so many offers made by computers it was a pleasant surprise when contacting Brandon Garcia’s office and having Ms Taylor calmly- effectively- not only solving my issues- best price out of all the others. Absolutely am staying with them as well as taking all my future business to them- best customer service I’ve experienced in years"
We responded:
"Hi John, thank you so much for your 5-star review! We're thrilled to hear that Taylor was able to assist you and answer all your questions. We truly appreciate your trust and look forward to supporting you with all your insurance needs in the future. Thanks again!"
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Maria Sylva

January 9, 2026

5  out of  5
rating by Maria Sylva
"Brandon is a wonderful person and Insurance Agent. Thank you for taking the time to explain the different policies and applying them to my life needs."
We responded:
"Hi Maria, it was a pleasure speaking with you on Friday! I’m glad I could assist you with your family’s life insurance needs. Please don’t hesitate to reach out anytime. Thank you for choosing my agency—I truly appreciate your business!"
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Da'Myiah Bell

January 9, 2026

5  out of  5
rating by Da'Myiah Bell
"I always have a great experience with them. Each person I’ve talked to has had great customer service and was swift to complete my request."
We responded:
"Da'Myiah thank you for the review and being a customer of my agency. Please give us a call anytime."
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Jay Stevens

January 8, 2026

5  out of  5
rating by Jay Stevens
"Excellent service - prompt responsive knowledgeable in all aspects of our needs. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Lehner

January 6, 2026

5  out of  5
rating by James Lehner
"Very efficient service in changing insured vehicle."
We responded:
"Thank you for taking the time to leave us a review. We appreciate you being our customer. "
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Vee Mench

December 16, 2025

5  out of  5
rating by Vee Mench
"My time on the phone with Taylor help me with multiple services for reasonable prices. I for years benefit with State Farms for my safety & security. They always welcome you back. Grateful , Ms. VEE"
We responded:
"Ms. Vee, Thank you so much for taking the time to leave Taylor a review. We appreciate your business and loyalty. Feel free to give us a call anytime!"
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Jessica Howard

October 24, 2025

5  out of  5
rating by Jessica Howard
"This office provides excellent service and customer care/support! I trust them with all of my insurance needs. Do not hesitate to give them a call if you are in the market for life/auto/homeowner insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Monica Ospina

October 21, 2025

4  out of  5
rating by Monica Ospina
"I have been with State Farm and my agent, Brando Garcia, for about four years, covering both my car and apartment insurance without any issues. However, since obtaining motorcycle insurance, I have faced two civil penalties due to the expiration of my liability insurance. Thankfully, these penalties were eventually resolved with a payment. I am left wondering if the lack of scheduled automatic payments contributed to this problem. I appreciate Brando's efficiency in helping me manage my insurance, especially during my first driving road test and my daughter's. His help has been invaluable, and I've appreciated the competitive pricing offered. Moving forward, I am committed to continuing my policy, as this experience has taught me the importance of staying vigilant about expiration dates. I believe it has also provided Brando with insights to address clients’ concerns proactively and effectively."
We responded:
"Hi Monica, I completely understand how frustrating the notice from the DMV must have been. Please know that we submitted all the required documentation to our regional office for processing. Our regional office did upload the FS1 documentation, but unfortunately, the DMV portal wasn’t updating to show that they had received it—even though our system confirmed that the document was received and accepted. We shared that confirmation with you as well. When you called back, we promptly reprocessed the documentation and assigned a representative to handle your case directly. We also sent you the confirmation again for your records. A couple of years ago, the DMV changed their process for accepting FS1 documents, which has caused challenges for many people, including us. I truly empathize with how this has added to your frustration. Please rest assured that we have done everything on our end as promised. If you have any further questions or need assistance, don’t hesitate to reach out. We’re here to help. Thank you for your patience and understanding."
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Annugetta Pettway

August 17, 2025

5  out of  5
rating by Annugetta Pettway
"Great"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jessica Woodall

August 8, 2025

5  out of  5
rating by Jessica Woodall
"Taylor was super helpful in getting what I needed for my small business. Thanks for the help and quick reply!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matt Teasdale

August 4, 2025

5  out of  5
rating by Matt Teasdale
"Brandon has been hugely helpful in recent weeks, providing quick and responsive support in arranging a variety of insurance needs. Being new to the area/country, I have grately valued his assistance and quick responses."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kenneth Royster

July 30, 2025

5  out of  5
rating by Kenneth Royster
"Swift and effective service, clear communication polite...."
We responded:
"Kenneth - thank you for taking the time to leave us a review and allowing us to earn your trust and business with my agency. "
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Jamie O'Neill

July 23, 2025

5  out of  5
rating by Jamie O'Neill
"I called this agency to inquire about a policy for my daughter. The agent I spoke with - Cam, could not have been more helpful. He was friendly, courteous, professional - and incredibly patient. He explained everything, answered all my questions and put together a perfect policy at an unexpectedly great rate. If you're in need of any type of insurance, I could not possibly give this agency a higher recommendation - absolutely fantastic!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Heejun Park

July 23, 2025

5  out of  5
rating by Heejun Park
"great customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Vonna

July 23, 2025

5  out of  5
rating by Vonna
"Quote was fast and affordable. Thank you guys!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Aniya B

July 23, 2025

5  out of  5
rating by Aniya B
"Their service is very helpful and their communication is respectful and professional. I appreciate their attentiveness with checking in on my renter’s policy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Frank Hyland

July 23, 2025

5  out of  5
rating by Frank Hyland
"Brandon Garcia Statefarm location is amazing. He was so helpful and very professional and efficient. Looking forward to working with him in the future"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tady Simms

July 22, 2025

5  out of  5
rating by Tady Simms
"Professional and kind"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Denise

July 13, 2025

5  out of  5
rating by Denise
"Brandon Garcia-State Farm and Staff are absolutely amazing! Whenever I have texted, called or emailed over the years with questions or policy update requests, they have responded quickly! The ENTIRE STAFF actually care about us as customers while simultaneously providing amazing service and insurance coverages! Thanks Brandon, Cam, Taylor and all of the Staff for providing excellent customer service!"
We responded:
"Denise, thank you for the 5 star review. We appreciate you! "
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Michelle Bailey

July 2, 2025

5  out of  5
rating by Michelle Bailey
"We’ve used State Farm for five years - two here with Brandon Garcia, and they’ve been fantastic. Our favorite part is that they always pick up the phone - no stupid menu or robots - just a ring and a live person who always answers our questions, updates our policy as needed, etc. - within 5min. Incredible. And they’re kind."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Derek Richardson

July 1, 2025

5  out of  5
rating by Derek Richardson
"Brandon was great to deal with. He was very quick to get my policies duplicated from Erie to State Farm and saved me quite a bit of money."
We responded:
"Derek - Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Benson

June 27, 2025

5  out of  5
rating by John Benson
"I'm happy to commend the service I've received from this Cam who works in this office. Because of some life changes, I've needed to quickly revise our auto and homeowner's policies. Cam has been very efficient in helping me to complete this task."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"